CONTACT ISLANDSPublished Date: Aug 01 2018

Leading with CX in a Digital World
July 25, 2018
Date:  July 25 to July 26, 2018
Time: 9:30 am to 6:30 pm
Venue: Shangri-La’s Mactan Resort and Spa, Cebu


Contact Islands 2018 focuses on the issues that matter most to our industry in the digital age: empowered customers, hybrid workforce, jobs of the future, new service delivery models and more. We hear from the empowered customers their vision of an outstanding Customer Experience. It will explore new ways of strengthening Customer Experience that will make companies more responsive to customer needs in the new digital economy.